Frequently Asked Questions
Everything you need to know about shopping with Agete-global.
What is the estimated delivery time for international orders?
Standard international shipping typically takes 7-14 business days. Delivery times may vary depending on your location and local customs processing.
How do I ensure I select the correct size?
We provide a detailed size guide on each product page. Since our collections feature diverse global fits, we recommend measuring yourself and comparing it to our specific size chart for the best fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Are your products ethically sourced?
Yes, quality and ethics are at our core. We partner with certified manufacturers who adhere to fair labor practices and utilize high-quality, sustainable materials wherever possible.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress in real-time.